customer comments

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We do appreciate your comments about our products and service and here is a selection from our customers:

“I bought a MiniBag a few years ago, in 2006, at the Allergy Show in London and thought as it has lasted so well I would get another one from you!” Ian, Havant March ‘13

“We previously bought thermo bag but now need different bag. Very pleased to see you are now doing larger mini bag, which caters for our need to also carry liquid antihistamine and inhaler.” Sarah, Ruislip February ‘13

"Previously we just kept the Jext pens loose in our daughter’s rucksack. This resulted in the hinge on the plastic Jext case becoming damaged and also made locating them difficult. Now we have the Large MiniBag, it is much easier to locate the pens in her rucksack. Our daughter joined Rainbows a few weeks ago and it is just a simple case of sending the MiniBag with her rather than popping them into a ziplock bag. I'm sure the introduction of the new Large MiniBag will appeal to those people who use the Jext pens." Nick, Northern Ireland February '13

"I have used your products before and I am very happy with my previous purchases." Sarah, Barry February '13

"Love your medical bag for my 4 year old for school - old one worn out from daily use! Great fab product which makes life easier, thanks." Marisa, Surrey November 2012

"Your products were recommended to me by my hospital consultant in 2006 and again in 2012!" Mary, Norwich October 2012

"I just wanted to give you some feed back.
At the end of June I phoned and spoke to a lovely lady. She sorted out Travel Cards for myself (I have Coeliac Disease and am Wheat, Dairy and Egg Intolerant) and my son (he is anaphylactic to peanuts).
The cards came in so handy when communicating with the chefs at the hotel restaurant.
Disaster struck, my son unfortunately had an anaphylactic reaction last Saturday evening!
After administering his Epi-pen we took him to the local Greek hospital. I simply handed over the emergency card and he was rushed straight through for immediate treatment. I was so grateful for having the card and not having to add to the stress of the situation by trying to get the staff to understand why we were there.
Thanks you so much to the lady who helped me when I phoned and for ensuring the cards arrived in time for us going on holiday.
I will definitely be recommending your website to anyone I know who is travelling abroad with and medical issues." Heather, Aberdeenshire July 2012

"Have had one of these bags before - has lasted really well - 10 years + - very good product. Has been everywhere with my son who is now 15!” Heather, Cambridge May 2012

“I have ordered from you before and found your customer service outstanding” Matthew, London April 2012

"We needed another wallet for so many cards!! Really delighted with the cards, wallet etc and the delivery was so fast!! Thank you" Tricia, New Zealand March 2012

"My son uses the school medical bags at school. He has two and when I showed them to his teachers they were very impressed. In the past his meds have been housed in a nondescript blue bag one of the teachers bought on holiday.I and the teachers have found the bags to be fantastic. The best feature being the ease of access to all the meds." Mary, October 2011

"Would just like to thank you for your fantastic service. The tube was received this morning. I wish all companies were as efficient as yours!" Emma, September 2011

"Thank you so much for the great service. My son was diagnosed with a nut allergy in January and prescribed an Epipen in April so we now feel we have an idea on equipment. Love the website and looking forward to the products." Julie, May 2011

"I purchased several of your bags after i had came out of hospital recovering from a heart attack. I am 41 years old but have found the school bag fantastic for storing all of the medication that i now find myself having to take, it keeps it all together and the sunshine yellow colour easy to find. The pill pocket is perfect for my GTN spray in a handbag and again very easy to find. The mini bag is perfect in my work bag as I can use it to hold all I need during the day.So from a very BIG kid thank you so much for helping me to organise medication which previous to January I had not needed. You have taken a large stress from my life." Tracy, May 2011

"My son has multiple severe food allergies and has finally reached the weight to be issued with epipens. I have been looking for suitable cases for when he starts school in September (they start at 2 and 1/2 here so I really like the hard cases as think he would struggle to get into them which is what I want!) for his medicines both at school, being carried to school and at home. You products are by far the best I have found. I live in Belgium (but am British) and will definitly be ordering with you soon. I was very pleased you have translation cards in Dutch, they are normally never in Dutch when I have looked on other sites." Beverley Sedge-Hills, May 2011

"I purchased several of your bags after i had came out of hospital recovering from a heart attack. I am 41 years old but have found the school bag fantastic for storing all of the medication that i now find myself having to take, it keeps it all together and the sunshine yellow colour easy to find. The pill pocket is perfect for my GTN spray in a handbag and again very easy to find. The mini bag is perfect in my work bag as I can use it to hold all I need during the day.So from a very BIG kid thank you so much for helping me to organise medication which previous to January I had not needed. You have taken a large stress from my life." Tracy, March 2011

"Many thanks for your response- it is a pleasure to encounter such fantastic customer service. We look forward to trying the carrybag. Many Thanks" Gill, March 2011

"Hi, I'd just like to say thank you very much for your super quick efficient service. I placed an order on Monday night which, to my surprise, was delivered this morning! The bag I ordered are fantastic, they are exactly what I needed for my sons medication, and he thinks they are "coooool!!" The straps also adjust small enough that he can carry it himself, which we struggle with because he is very small for his age (he is 4). I just wanted to say thank you, you have a very happy customer here." Sharron, January 2011

"Thank you so much for the great service. My son was diagnosed with a nut allergy in January and prescribed an Epipen in April so we now feel we have an idea on equipment. Love the website and looking forward to the products." Julie, May 2010

"Would just like to thank you for your fantastic service. The tube was received this morning. I wish all companies were as efficient as yours." Simon, December 2010